Calvert Concepts Dropalink A2P SMS Privacy Policy
Effective Date: January 1, 2025
At Calvert Concepts and Dropalik,("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This A2P (Application-to-Person) SMS Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our SMS marketing services. By opting in to receive SMS messages from us, you agree to the terms of this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to personal information collected through our A2P SMS marketing campaigns, including text messages sent to your mobile device for promotional, informational, or transactional purposes. It does not cover information collected through other channels, such as our website or other services, which are governed by our general Privacy Policy (#).
2. Information We Collect
We may collect the following types of personal information when you engage with our A2P SMS services:
3. How We Collect Your Information
We collect personal information in the following ways:
4. How We Use Your Information
We use your personal information for the following purposes:
5. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:
6. Your Choices and Rights
You have control over your personal information and how we communicate with you via SMS:
7. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or SMS is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:
9. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data in compliance with applicable laws (e.g., GDPR).
10. Message Frequency and Costs
11. Children’s Privacy
Our A2P SMS services are not directed to individuals under the age of 16 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we learn that a child has provided us with personal information, we will promptly delete it.
12. Third-Party Links
Our SMS messages may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website or sending an SMS notification. The updated policy will take effect upon posting, unless otherwise stated.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our A2P SMS practices, please contact us at:
Calvert Concepts, LLC
31300 N Scottsdale Rd
Scottsdale, AZ 85266
Email: info@calvertconcepts.com
Phone: 602-697-8183
Key Compliance Notes
Effective Date: January 1, 2025
At Calvert Concepts and Dropalik,("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This A2P (Application-to-Person) SMS Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our SMS marketing services. By opting in to receive SMS messages from us, you agree to the terms of this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to personal information collected through our A2P SMS marketing campaigns, including text messages sent to your mobile device for promotional, informational, or transactional purposes. It does not cover information collected through other channels, such as our website or other services, which are governed by our general Privacy Policy (#).
2. Information We Collect
We may collect the following types of personal information when you engage with our A2P SMS services:
- Mobile Phone Number: The phone number you provide when opting in to receive SMS messages.
- Consent Information: Records of your opt-in consent, including the date, time, and method of consent (e.g., website form, keyword opt-in).
- Message Interaction Data: Information about your interactions with our SMS messages, such as responses, opt-out requests, or clicks on links.
- Demographic or Marketing Data: Information you voluntarily provide, such as your name, preferences, or responses to surveys or promotions, if applicable.
- Device Information: Technical details about your device, such as device type, operating system, or carrier, to ensure proper message delivery.
3. How We Collect Your Information
We collect personal information in the following ways:
- Direct Opt-In: When you voluntarily provide your mobile number and consent to receive SMS messages (e.g., by texting a keyword to a short code, filling out a form, or checking a box on our website).
- Third-Party Partners: When you provide consent through a trusted third-party partner who shares your information with us for marketing purposes, in compliance with applicable laws.
- Automated Technologies: When you interact with our SMS messages, we may collect data about your engagement (e.g., whether you opened a message or clicked a link).
4. How We Use Your Information
We use your personal information for the following purposes:
- To Send SMS Communications: Deliver promotional messages, offers, discounts, event invitations, or other marketing content you have opted in to receive.
- To Personalize Content: Tailor SMS messages based on your preferences, location, or past interactions to provide relevant marketing materials.
- To Manage Consent: Track and manage your opt-in and opt-out preferences to ensure compliance with applicable laws.
- To Improve Our Services: Analyze message performance and engagement data to enhance our SMS campaigns and user experience.
- To Comply with Legal Obligations: Respond to legal requests or fulfill regulatory requirements related to SMS communications.
5. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in delivering SMS messages, managing campaigns, or analyzing data. These vendors are contractually obligated to protect your information and use it only for the services they provide to us.
- Legal Compliance: When required by law, such as in response to a subpoena, court order, or regulatory investigation.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
- With Your Consent: If you explicitly agree to share your information for a specific purpose.
6. Your Choices and Rights
You have control over your personal information and how we communicate with you via SMS:
- Opt-In Consent: You must provide express written consent to receive marketing SMS messages. Consent is typically provided by texting a keyword (e.g., “JOIN”) to a short code or checking a box on a form.
- Opt-Out: You may opt out of receiving SMS messages at any time by replying “STOP” to any message or contacting us at [insert contact email/phone]. We will promptly process your opt-out request and cease sending marketing messages.
- Access and Correction: Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [insert contact email].
- GDPR Rights (for EU Residents): If you are in the European Union, you have the right to request access to, rectification, erasure, or restriction of your data, as well as the right to data portability and to object to processing. Contact our Data Protection Officer at [insert email] for assistance.
- CCPA/CPRA Rights (for California Residents): If you are a California resident, you may have the right to know what personal information we collect, request deletion, or opt out of the sale of your information (note: we do not sell your information).
7. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or SMS is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:
- Mobile numbers and consent records are retained to comply with TCPA and other regulations.
- If you opt out, we retain your phone number in a suppression list to ensure we do not contact you again.
9. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data in compliance with applicable laws (e.g., GDPR).
10. Message Frequency and Costs
- Message Frequency: The frequency of SMS messages varies depending on the campaign you opt into. Typical frequency is [insert estimated frequency, e.g., 2-5 messages per month].
- Costs: Message and data rates may apply, depending on your mobile carrier and plan. We are not responsible for any charges incurred from receiving our SMS messages.
11. Children’s Privacy
Our A2P SMS services are not directed to individuals under the age of 16 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we learn that a child has provided us with personal information, we will promptly delete it.
12. Third-Party Links
Our SMS messages may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website or sending an SMS notification. The updated policy will take effect upon posting, unless otherwise stated.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our A2P SMS practices, please contact us at:
Calvert Concepts, LLC
31300 N Scottsdale Rd
Scottsdale, AZ 85266
Email: info@calvertconcepts.com
Phone: 602-697-8183
Key Compliance Notes
- TCPA Compliance: The policy emphasizes express written consent for SMS marketing, opt-out mechanisms (e.g., “STOP”), and clear disclosure of message frequency and potential costs, as required by the TCPA.
- GDPR Compliance: For EU users, the policy includes provisions for data subject rights, international data transfers, and contact information for a Data Protection Officer.
- CCPA/CPRA Compliance: For California residents, the policy addresses rights to know, delete, and opt out of data sales.
- CASL Compliance: For Canadian users, the policy ensures opt-in consent and clear opt-out instructions, aligning with Canada’s Anti-Spam Legislation.